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Frequently Asked Questions

Q: Can you print onto gloss material with eco-solvent or solvent inks ?

A. All our printable vinyls are Eco-Solvent, Solvent and Latex comatible. Our products are not comatible with water based pigment inks.

 

Q. How can I make a payment ?

A. Paypal, Credit/Debit Card, BACS / Bank Transfer. Cheques are accepted for UK orders only, and payment must have cleared into our account before product is released.

 

Q. How quickly can I get my shipment ?

A. Depending on the shipping company and service you choose times may vary depending on your location. We offer economy, express and same day solutions through various carriers. Pricing varies by location.

 

Q. Difference between gloss and matt ?

A. Gloss and matte yield different print results. We recommend matte 660 for it's ability to handle ink saturation over gloss, however different printing environments produce varied results. Gloss vinyls are generally recommended for metallic and foil based systems.

 

Q. What is the shelf life of the materials ?

A. Shelf life may vary, but generally our 660LSE vinyls yield a 12 month shelf life. Our 1500 Over Laminates will store for 6 months, and our Icon product Range will yield approximately 2 years shelf life. These times are estimates and vary depending on your storage environment. Please refer to technical data for all item specifics. 

 

Q. How long will it take for my order to arrive once I have paid ?

A. For European shipments, please refer to your shipping carrier and and service selected. UK Shipments are Next day for most areas. Northern Ireland and Highlands, or difficult to reach areas may incur extra shipping times so please enquire at time of purchase. These times are estimates and are out of our control once your products leave our warehouse.

 

Q. Can I pay on account / open a trade account ?

A. All accounts are based on credit scoring and references and need to be applied for in writing. You can download our trade application form below.

Download Trade Application

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